For the purpose of the Data Protection Law, the data controller is. World Wide Shoes LLP, trading as Malone Souliers. World Wide Shoes LLP is a limited liability partnership registered in England and Wales under company number OC379290 with its registered office at C/O Hw Fisher & Company Acre House, 11-15 William Road, London, England, NW1 3ER. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us at email@example.com in the first instance.
When we refer to your “Data” in this policy we mean any personal information that we collect about you or any information that you provide to us. This includes information by which you are personally identifiable including without limitation your name, email address, home address, shipping and credit/debit card billing address(es), credit/debit card details, telephone number, other information that we may obtain as a result of authentication or identity checks, username and password, and our user or session ID that we allocate to you, and any information you submit to us when you order Products, use our services or otherwise provide via the Website at any time.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during your relationship with us for example your email address or shipping address changes.
We may collect and process personal information in several ways including when you:
When you visit our Website we may automatically collect the following information:
We may receive information about you if you use any of the other websites we operate or the other services or social media platforms we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this Website or other social media platforms.
We are also working closely with third parties (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
By using our Website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
Where we need to collect Data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
We may use your Data in the following ways:
We may combine information received from other sources with Data we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
We will only use your Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may share and disclose your information in the following situations:
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology via Shopify Payments. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Data, we cannot guarantee the security of your Data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We will only retain your Data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your Data, the purposes for which we process your Data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances you can ask us to delete your data: see “Request erasure” below for further information.
In some circumstances we may anonymise your Data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under Data Protection Law in relation to your Data.
You have the right to:
If you wish to exercise any of the rights set out above, please contact us at firstname.lastname@example.org.
You will not have to pay a fee to access your Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Data (or to exercise any of your other rights). This is a security measure to ensure that your Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
In general, you can visit our Website without telling us who you are or providing us with any information. However, we may collect the IP (Internet Protocol) addresses of all visitors to our Website, and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to monitor and improve our Website and your experience with it.
You can ask us to stop sending you marketing communications at any time by contacting us on email@example.com.
Last updated October 2019.