Customer Care
Customer Care
Delivery & Shipping
| Location | Service | Timeframe | Cost |
|---|---|---|---|
| United Kingdom | Free Standard Shipping | 4 to 6 Business Days | £0.00 |
| United Kingdom | Express Shipping | 2 to 3 Business Days | £15.00 |
| United States* | Free Express Shipping | 2 to 3 Business Days | $0.00 |
| United States | Express Shipping | 2 to 3 Business Days | $30.00 |
| Italy | Free Express Shipping | 2 to 3 Business Days | €0.00 |
| Italy | Express Shipping | 3 to 5 Business Days | €15.00 |
| Switzerland | Standard Shipping | 3 to 5 Business Days | £30.00 |
| Ireland | Standard Shipping | 3 to 5 Business Days | €15.00 |
| Western Europe | Standard Shipping | 3 to 5 Business Days | €15.00 |
| Western Europe | Express Shipping | 2 to 3 Business Days | €25.00 |
| Eastern Europe | Standard Shipping | 3 to 5 Business Days | €30.00 |
| Mexico | Standard Shipping | 5 to 7 Business Days | £35.00 |
| Middle East | Standard Shipping | 7 to 10 Business Days | $35.00 |
| Channel Islands | Standard Shipping | 3 to 5 Business Days | £40.00 |
| Canada | Standard Shipping | 5 to 7 Business Days | £15.00 |
| Australia/NZ | Standard Shipping | 5 to 7 Business Days | £50.00 |
| Asia | Standard Shipping | 5 to 7 Business Days | £55.00 |
| Africa | Standard Shipping | 5 to 7 Business Days | £55.00 |
| Israel | Express Shipping | 3 to 4 Business Days | £110.00 |
*Full Price Only
Due to the ongoing situation in the Middle East, airspace and transport restrictions are currently impacting shipments across parts of the region. Our delivery partners have implemented contingency plans to ensure the continued movement of goods where possible, though some delays may occur.
At Malone Souliers, the safety of our partners and the secure delivery of your order remain our highest priority. We are closely monitoring developments and working to minimise any disruption.
For the most up-to-date information regarding your shipment, we recommend tracking your order using the link provided in your dispatch confirmation email, or contacting our Customer Services team for further assistance.