Delivery & Shipping

We endeavour to prepare and dispatch your order within one working day (Monday to Friday). Please note that dispatch times may vary during busy periods.

Orders placed on a Friday after 2pm UK time will be processed the next working day.

If you do not receive your order within 7 working days from the date of dispatch, please contact us at customercare@malonesouliers.com

All customers will receive a tracking notification upon dispatch, so you can track the progress of your order

UPS is our primary delivery partner, while Bartollini handles deliveries within Italy.

Your order will be delivered duty paid and no additional VAT or equivalent tax should be payable.

Due to strict Customs Regulations in Australia, we are unable to dispatch anything that contains Citrus Peel or Wood to this country.